Help desk

Guides for building, testing and publishing your app, plus answers to the questions we hear most.

Guides

Feature guides

What each feature does and how to add it to your app.

Publishing questions

How long does publishing take?

Once your app is ready and your developer accounts are set up, we usually submit within a few working days. Apple typically reviews apps within one to three days. Google can take longer for new developer accounts.

Can I preview and test my app before publishing?

Yes. The editor has a live preview, and you can open your app's web version on any phone. See ways to preview your app.

Which developer name is shown in the app stores?

The name on your own Apple and Google developer accounts. Your apps are published under your accounts, not ours.

Why is my app name limited to 30 characters?

Apple limits app names on the App Store to 30 characters. Keep the name short and put extra keywords in the subtitle and description.

How do I make changes after my app is approved?

Most content changes, such as text, images, products and menus, appear in the app instantly without resubmitting. Changes to the app's icon, name or native settings need a new version, which our team submits for you.

Will I be notified when my app is approved?

Yes. Apple and Google email the developer account holder, and our team lets you know as soon as your app is live.

Where can I find my app's store links?

Once your app is live, the store links appear in the publication tab of the editor, and you can also find them by searching your app's name in each store.

I have an individual Apple developer account. What happens at submission?

Apple protects individual accounts with a two-factor code sent to your device. Book an app submission session so you can share the code with our team live while we set up your certificates and submit the app.

Still need help?

Open a support ticket

For technical issues on paid plans. Our technical team replies by email.

Create a ticket

Book a live chat

Pick a time for a live session with a member of our team.

Book a session

Schedule your app submission

For individual Apple developer accounts that need a live two-factor code.

Schedule submission

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